Check here to make sure that when you're registering for a new program, the credit on your account gets applied first!
To use the credit on your account, you'll go through the registration process as normal. However, when you get to the final payment screen, there will be a small checkbox you can select. This will apply the credit from your account first.
To view how much credit you have available, you can log into your account and it will be visible from your portal's home screen.
One item to make sure of is that you are registering using the same account that the credit is on. You can check this by logging into your account here: Parent Portal
*The email address associated with the account is typically the one where you received your confirmation email. If you are unsure what account your credit is on please Contact Us.