Gear and Merchandise

Answers to questions about new and used outdoor gear (including rentals) plus branded merchandise.

• I ordered something online. When can I come pick it up?
• When is the store open?
• Do I need to pick my equipment up or will it be delivered?
• Can I come check out the equipment prior to purchasing online?
• Can you ship gear or merchandise?
• How long can I rent your gear for?
• What condition is your gear in?
• What is your refund policy?
• I just picked up a bike and something is not right with it. What can you do about it?
• Where is your store located?
• How can I pay at your store?